Frequently Asked Questions
If you cannot find the answer to your question below, please contact us.
Payment
What payment options do I have?
What currencies can I pay with?
Does payment take place in real time?
Can I be confident buying through your website?
Do I need to pay import tax or duty tax?
Postage, Packing and Shipping
How much will postage and packing cost me?
How will my print be packaged?
How will my print being shipped?
How long will my print take to arrive?
The Print and its Presentation
What is a Giclée print?
Can I choose a specifically numbered print?
What printer do you use?
What paper do you use?
Do you offer framing services?
Can I choose the size of my print?
Who owns the copyright to my print?
Cancellations, Returns, Complaints and Privacy
Does my print come with a warranty?
What is your returns/cancellation policy?
What is your complaints policy?
What is your privacy policy?